IPBSupport News 8 Report post Posted November 30, 2007 IP.Nexus.Core 1.0.0 Beta 3 Now Available IP.Nexus.Billing 1.0.0 Beta 2 Now Available IP.Nexus.CMS 1.0.0 Beta 1 Now Available Invision Power Services, Inc. is pleased to announce the third public beta of IP.Nexus, the second public beta of the Billing application and the first public beta of the CMS application is now available for download to all existing IPS customers with an active license in your client area. IP.Nexus is our business management application. The IP.Nexus system consists of a primary application and the ability to add-in applications to expand the capabilities of the system as business needs change. IP.Nexus is a complete business management system with an extensible framework to expand its functionality as your business needs change. Features include:Customer database managementSupport DeskTicket based support via Client Area submission or email routingMultiple departments and categoriesAssign task to departmentsMultiple ticket statuses to help prioritize responsesTicket weighting by rulesEmailed tickets automatically attached to customer account if it existsKnowledge base system shown in client area and inserted into ticket replies [*]Client AreaCustomer login to private client areaIntegration with other IPS productsSubmit support tickets to the IP.Nexus support desk [*]Content ManagementSimple page publishing for a front end web site [*]Global FeaturesCalendar, task lists, projects, and other organizational managementCustomizable dashboard per staff person to manage their interface with movable widgetsUnique tab-based interface to increase productivitySearch, bookmark, and note pages in IP.Nexus without leaving your page Please note that this beta release is IonCube encoded, will expire 30 December 2007, and is (as with all beta software) unsupported and not fit for a production environment at this time. It is important that you only participate in the beta testing if you are comfortable working with IonCube encoded software and software in a beta stage of development. We welcome your feedback. A bug tracker category for reporting issues has been created and a special IP.Nexus beta feedback discussion forum is available. Upgrading From Previous Beta Releases Currently there is no upgrade path for existing installations. To take advantage of all the bug fixes, we recommend that you install a new copy of the software. Installing the CMS & Billing Applications Once you have installed the main IP.Nexus application, upload the contents of the 'upload' folder from the 'Billing' and 'CMS' download. The file structure has been preserved in the zip. Once the files have been uploaded, log into your IP.Nexus ACP and click on 'Applications & Modules' -> 'Manage Applications & Modules'. You'll see the Billing and CMS application at the bottom of the screen. Click on its 'Install' link to start the installation procedure for each application. Quelle: http://forums.invisionpower.com/index.php?showtopic=238443 Share this post Link to post